A fabulous CQC report for a fabulous team!

The team and residents at our Wantage Nursing Home in Oxfordshire are celebrating after the home was awarded a ‘Good’ CQC rating.

Wantage has just been rated ‘Good’ in every single area by the Care Quality Commission, following an unannounced inspection.

Home manager Pat Shaw said: “We are all absolutely delighted.

“I am incredibly proud to have such a wonderful team behind me, who are truly devoted to enriching the lives of our residents each and every day.”

Pat, who became home manager six months ago, received high praise from the team and relatives, with comments about the management team including “fabulous”, with “great teamwork”.

The report praised how well the staff worked with external healthcare professionals to achieve the very best outcomes for their residents, with a transparent and open culture.

It also highlighted how the home had a relaxed and calm atmosphere, with “happy”, “skilled and knowledgeable” staff who felt valued and supported.

Another highlight was the positive communication between staff and the relatives’ loved ones, with the home involving family and friends in such a “meaningful way”, with feedback actively encouraged to continually make improvements.

The dining experience was another area praised, with the report revealing how residents were supported in a “dignified” way to enjoy good quality, well presented home-cooked food.

For more information about life at Wantage or any of our other homes, please call our Enquiry Support Team advisors on 0800 917 0478.