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Abercorn celebrates 'Very Good' in all areas in CI report

The team at Abercorn House holding balloons to celebrate their Very Good Care Inspectorate rating

The team and residents at our Abercorn House Care Home in Hamilton are celebrating after receiving a glowing report by the Scottish Care Inspectorate.  

The care home was graded as ‘very good’ across five quality indicators. These include residents’ wellbeing, leadership, staff performance, the care home setting, and care and support planning.

In the February 2024 inspection, the Scottish Care Inspectorate highlighted the home’s “positive culture” and “warm and compassionate” relationships between the residents and staff.  

The inspectors paid tribute to the "skilled team” at the Lanarkshire care home, which has provided nursing, dementia, palliative, and respite care to the local community for over 15 years.

Amongst the standout features observed in the inspection was the care home’s “meaningful” activities programme, which caters to residents’ individual interests and is designed to “enhance their wellbeing and support good mental health.”  

The report also recognised how hard the activities team work to develop “community links and support residents to keep in touch with their local area” – whether its arranging days out to the nearby adventure park or visiting the dementia gardens in the grounds of Hamilton Academical Football Club.  

The quality of care delivered at our not-for-profit care home was praised by the Scottish Care Inspectorate in the glowing review, with particular note given to the “personal plans” which detail individuals' care and support needs.  

The 'very good' rating is testament to the Sanctuary Care home’s commitment to enriching the lives of its residents, families, and staff.  Many of the team have worked at Abercorn House Care Home for years, including care home manager Rowena Alferos.

Rowena Alferos commented: “We are so proud of the latest report from the Care Inspectorate. The positive outcome is an incredible achievement and all down to the dedication and continuous efforts of our devoted team, who play a crucial role in maintaining our high standards of care.  

"Our team, who often feel more like a family, look above and beyond our residents' physical and emotional needs to deliver individual care which truly enriches their lives, ensuring residents feel content and fulfilled, day in and day out.”  

For more about life at Sanctuary Care, our Enquiry Support Team are here to talk on 0800 331 7421.