Glowing CQC report praises the “positive culture” at Winsor

Our nursing home in Minehead has been recognised for its commitment to exceptional care after receiving a “good” rating in all areas by the Care Quality Commission (CQC).

The CQC's report described The Winsor Nursing Home as “well-led” with a “positive culture” which is person-centred, open and inclusive.

The inspection report praised the positive team morale, commenting how the “happy and friendly” staff create a nice atmosphere for residents to live in, whilst ensuring visitors always feel welcome.

It also commended the high quality of care, which ensures that residents have personalised care plans and are supported to have maximum choice and control of their lives.

Inspectors praised the home for its “happy environment”, highlighting that its consistent high level of care has improved the residents’ “physical and mental wellbeing”.

Since its last inspection, the home has appointed a new activities co-ordinator who regularly implements group and individual activities for residents to enjoy, such as animal therapy and entertainment from local musicians.

The report also detailed positive feedback from relatives and residents, with one resident commenting: “Everything is wonderful really. Nothing is ever too much trouble for the staff."

The positive rating of The Winsor Nursing Home reflects Sanctuary Care’s commitment to enriching the lives of its residents, loved ones and staff.

Jo Hazell, Home Manager said: “We are so pleased with the results from the latest CQC inspection. Our devoted team are committed to delivering high standards of care to our residents, looking beyond their physical and emotional needs to ensure residents feel content, enriched, and fulfilled each and every day. We are really proud that this has been formally recognised with our 'good' rating.”

For more about life at The Winsor our Enquiry Support Team are here to talk on 0800 331 7421.